Ideal Use Cases
- Order confirmations
- Delivery updates
- Payment alerts
- Appointment details
- Service notifications
- Reminders
Utility Whatsapp
Utility WhatsApp messaging is used for essential, transaction-related customer communication, ensuring timely and reliable updates throughout the customer journey.
Key Points
- Approved utility templates
- Real-time and event-triggered messaging
- High delivery reliability
- Secure and policy-compliant communication
Authentication WhatsApp
Authentication WhatsApp messaging enables secure delivery of One-Time Passwords (OTPs) and verification messages for user authentication and transaction security.
Key Points
- Fast and reliable OTP delivery
- High success rate across operators
- API-triggered automated messaging
- Secure and compliant authentication flows
Ideal Use Cases
- Login verification
- Transaction confirmation
- Account security
- Password resets
WhatsApp API Integration
Sigmoo provides robust and scalable WhatsApp Business APIs for Promotional, Utility, and Authentication messaging.
Key Points
- REST & HTTP APIs
- Seamless integration with CRM, ERP, and business systems
- Automation-ready architecture
- Real-time delivery status and analytics
- Enterprise-grade security and scalability
