Ideal Use Cases
- E-commerce
- BFSI
- Healthcare
- Education
- Customer re-engagement
- Real Estate
- Travel
- SaaS
Chatbot
WhatsApp Chatbot for WhatsApp Business API
Sigmoo’s WhatsApp Chatbot solution, powered by the official WhatsApp Business API, enables businesses to automate customer conversations, deliver instant support, and scale engagement—without increasing operational overhead.
With 24/7 availability on India’s most widely used messaging platform, Sigmoo helps you respond faster, personalize interactions, and improve customer satisfaction.
What You Can Do with Sigmoo WhatsApp Chatbots
Automated Customer Support
Answer customer queries instantly, including FAQs, order status, delivery updates, and account-related information—anytime, without manual effort.
Lead Capture & Sales Enablement
Capture leads directly from WhatsApp conversations, qualify them using smart chatbot flows, and route high-intent prospects to your sales team automatically.
Automated Alerts & Notifications
Send order confirmations, booking details, reminders, and real-time status updates to customers with zero manual intervention.
Personalized Recommendations
Recommend relevant products or services based on customer inputs to increase engagement, cross-sell, and upsell opportunities.
Appointments, Requests & Feedback
Enable appointment bookings, service requests, surveys, and feedback collection directly on WhatsApp, with automatic confirmations and reminders.
Key Points
- Rich media support: images, videos, documents, catalogs
- Interactive buttons and quick replies
- Multi-language communication
- Seamless handover to live agents
- CRM, ERP, and payment gateway integrations
- Analytics for engagement, response time, and conversions
