IVR Calls

IVR Calls (Interactive Voice Response)

IVR Calls are automated outbound calls designed to collect responses or feedback from recipients through keypad inputs. This solution is widely used for surveys, feedback collection, opinion polling, and data gathering across sectors such as education, politics, research, and public services.

Sigmoo provides fully customizable IVR solutions that allow recipients to interact with the call by selecting predefined options. The system supports prompt repetition and flexible call flows, ensuring better user engagement and accurate response capture.

Key Points

  • Custom IVR flow design
  • Option to repeat prompts or audio messages
  • Reliable response capture and reporting
  • Ideal for surveys, feedback, and opinion polls
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