Ideal Use Cases
- Order updates
- Service notifications
- Account alerts
- Feedback communication
Transactional SMS
Sigmoo Transactional SMS ensures reliable and compliant customer communication using your brand name as the Sender ID (Header). These messages are delivered with priority routing to keep your customers informed and engaged.
Offers two distinct Transactional SMS types to cater to different business needs, delivering secure, compliant, and brand-focused communication.
Explicit Transactional SMS
Sigmoo provides Explicit Transactional SMS to support essential business communication with reliability, compliance, and strong brand visibility.
Key Points
- Delivered using Alphabetic Sender IDs (6-character brand headers)
- Delivery window: 10:00 AM to 9:00 PM
- Fully DLT-registered headers and templates
- High-priority routing for faster and assured delivery
Trans-Ensure trusted communication while maintaining compliance and strong brand identity.
Implicit Transactional SMS
Sigmoo Implicit Transactional SMS ensures critical, service-related messages are delivered instantly and reliably, anytime your customers need them. These messages are strictly informational and essential to the service flow, ensuring seamless customer experience.
Key Points
- 24/7 delivery support
- High-priority routing for instant delivery
- Fully DLT-compliant and regulatory approved
- Ensures trust, reliability, and consistent communication
Ideal Use Cases
- Appointment updates
- Alerts & reminders
- Order confirmations
- Bookings
- Service notifications
- Status updates
